Bell & John Logistics: Single Point of Contact for All Your Logistics Needs

Reji John, CEO,Shibi Xavier, Jo Joseph & Vineeth James, Directors
Reji John, CEO
Shibi Xavier, Jo Joseph & Vineeth James

The hassle-free & timely operations, along with effective supply chain management at affordable costs has made the logistic industry more synchronized, coordinated and interconnected to import-export & outsourcing services across countries. Established as a single point of contact with huge networks in the industry, understanding customers and providing them with custom-made shipment solutions is all that a customer looks for. Ideally fitting into this aspect is Bell & John Logistics, a Kuwait-based logistics company with own office (Bell and John Shipping co llc, in DXB, UAE) that acts a single point of contact for all your shipping needs. The company drastically reduces supply chain management timing by leveraging its vast agent network across the world. This has enabled the company to acquire a solid client base in a decade’s time, while creating global connections & cementing strong tie-ups with clients-agents-suppliers-3PL/console agents, thus resulting in reduced errors in documentation/custom and others.

Expertise of the management with regard to logistics complexities and GCC working style enabled us to be a market leader. As per Management, "Our core strength is our dedicated team members who give their best all the time.
Our policy is simple - Each team mate should come with enthusiasm and leave the office with peace of mind. We create the needed environment for this, which in-turn gets efficiency and professionalism from them. This results in escalation of market share/volume and turn over.

"Bell & John understands clients’ requirements, be it mode, carrier selection, routing and costing, and clearly explains issues & solutions suiting their needs"

While customers face challenges pertaining to timely delivery, lack of knowledge in custom regulations and many more, Bell & John utilizes its network and exclusive agents to check and give accurate details/solutions to them. “Having own offices at Dubai, UAE and Kuwait, i.e., major hubs at Middle East, have helped us in two dimensions - to build-up strategical business tie-ups around the world, and single management at Kuwait & Dubai to take swift decisions implementing business policies,” asserts the Management team.

Offering Exclusive Services
The company provides fast, secure and safe air freights from all destinations, sea freights backed by excellent infrastructure, quick land freights, customs clearance, as well as warehousing facility with proper dispatch through established procedures & effective technology. These services caters to diverse & major industries comprising of oil & gas, steel, food & beverage, trading firms, travel, as well as accessories and more. Employing an open and transparent culture based on relations and human touch, Bell & John understands clients’ requirements, be it mode, carrier selection, routing, or costing, and clearly explains issues & solutions suiting their needs. “We are small yet knitted. Bell & John is 24x7 approachable and attends all
customers’ issues and provides solutions on time,” says Reji John, CEO, Bell & John Group.

Following stringent timing policy, the company always keeps time delays updated to consignee to make them face the situation up-front. Apart from that, Bell & John helps overcoming cost fluctuation in freight & cargoes by issuing cost based on the requirements such as for spot cargos, current rates are charged, for projects/tenders, buffer is added depending on tenure of projects, freight situations, currency and more. The company is insured by Orient Insurance A1 - under freight forwarders liability claim (up to $500,000), which helps to handle all modes of freights peacefully. For sensitive cargoes and high value products, Bell & John advises clients to add insurance to cover complete protection. Also, it ensures to give upfront shipping instruction to all agents along with the booking advice and saves all documents for future reference.

At Bell & John, employees are encouraged to take formal training provided by DNATA/NAFL with regards to shipping elementary freight forwarding and legal claims which ensures clients queries are answered well. Such training not only boosts employee morale and earn clients’ trust, but also provides fuel to the company’s vision to spread its wings to more countries in years to come.

Key Management:
•Reji John, CEO
•Shibi Xavier, Director
•Jo Joseph, Director
•Vineeth James, Director

Offices: Kuwait & Dubai
Offerings: Air Freight, Sea Freight, Land Freight, Customs Clearance, and Warehousing Services.